Privacy Policy

1. Information We Collect

When you visit our website or make a reservation, we may collect the following information:

• Full name
• Email address
• Phone number
• Mailing and billing address
• Reservation details (dates of stay, number of guests, property booked)
• Payment information (processed securely through third-party providers; we do not store full credit card numbers)
• Government-issued identification, when required for verification or legal compliance
• IP address, browser type, and device information

2. How We Use Your Information

We use collected information to:

• Process reservations and payments
• Communicate booking confirmations, check-in instructions, and stay details
• Verify identity and prevent fraud
• Comply with Florida state and local short-term rental laws and regulations
• Improve our website, services, and guest experience

3. Payment Processing

All payments are processed securely through third-party payment processors such as Stripe, Guesty, Airbnb, or VRBO. We do not store or have access to complete credit card information. These third-party providers are governed by their own privacy policies.

4. Sharing of Information

We do not sell or rent personal information. Information may be shared only with:

• Booking and property management platforms
• Payment processors
• Service providers (e.g., cleaning or maintenance) when necessary to fulfill a reservation
• Government or regulatory authorities as required by Florida law

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Enable essential website functionality
• Analyze site traffic and usage patterns
• Improve user experience

You may disable cookies through your browser settings, though some features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. While no method of transmission over the internet is 100% secure, we follow industry best practices to protect your data.

7. Data Retention

Personal information is retained only as long as necessary to:

• Fulfill reservations
• Comply with tax, accounting, and Florida regulatory requirements
• Resolve disputes or enforce agreements

8. Your Rights

Depending on applicable law, you may request to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data, subject to legal and regulatory obligations

Requests may be submitted using the contact information on our Contact page.

9. Children's Privacy

This website is intended for adults aged 18 and older. We do not knowingly collect personal information from minors.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.